COMPO Group
Responsibility
Commitment to quality

Commitment to quality

At COMPO, aspects relating to the selection of raw materials, production, logistics and product development are considered as a whole. The aim is to offer products and solutions that are tailored to their respective areas of application – products whose quality is second to none, which function reliably and which are straightforward and safe to use.

Research and product development

The requirements for products, solutions and services are taken into account right from the development phase. At the research centre in Münster, various specialist departments work on the further development of products and applications.
The focus is on, amongst other things, product performance, user-friendliness and product-specific requirements. The aim is to continuously refine products for their intended areas of application.

Selection and procurement of raw materials

COMPO products are manufactured from a variety of raw materials, which are selected for their respective areas of application. Regular quality controls are carried out to assess the quality of the raw materials. These take place both as part of the supplier qualification process and through internal quality assurance. They are based on defined quality requirements and testing procedures.

Production and regionalisation

Defined quality requirements are also taken into account in production. COMPO’s site strategy supports the management of production and quality processes. Regional production structures can also contribute to shorter transport routes within the supply chain.

Supply chain and sales processes

COMPO sets defined requirements for production, delivery and process quality, which are described, amongst other things, in the Code of Conduct. These requirements support collaboration within the supply chain as well as the planning and provision of products within the framework of the respective operational processes.

Packaging

When developing packaging, aspects relating to application and handling are taken into account alongside sustainability features. Before being put into use, packaging solutions are tested and assessed to ensure their suitability for the intended purpose.

Services

COMPO’s commitment to quality extends beyond its products to include services and advisory support for retail partners and end consumers. To this end, in-house specialist departments and external partners are working to further develop digital services and personalised advisory support. The aim is to continuously improve the information and support services on offer.